Privacy Policy

Last Updated: August 26, 2026

Green Earth Exterminators (“Green Earth Exterminators,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, request a quote, schedule service, contact us, make a payment, or otherwise interact with Green Earth Exterminators.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Telephone or mobile phone number
  • Service address
  • Billing address
  • ZIP code
  • Information about the pest control or other services you are requesting
  • Appointment and scheduling information
  • Information submitted through contact forms or quote request forms
  • Payment and billing information
  • Communications you send to us
  • Other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

How We Use Your Information

We may use information we collect to:

  • Respond to questions and requests
  • Provide estimates and quotes
  • Schedule and manage appointments
  • Provide pest control and related services
  • Communicate about scheduled or completed services
  • Send appointment reminders and service notifications
  • Process payments
  • Maintain customer accounts and service records
  • Provide customer support
  • Improve our website and customer experience
  • Protect against fraud, misuse, or security threats
  • Maintain business and accounting records
  • Meet legal and regulatory requirements
  • Send marketing communications when permitted by law and when appropriate consent has been provided

SMS and Text Message Privacy

Green Earth Exterminators may offer customers the option to receive SMS or text messages.

Mobile information, including mobile phone numbers, SMS opt-in information, and text messaging consent, will not be shared, sold, rented, or provided to third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in consent is specific to Green Earth Exterminators and will not be transferred or shared with another company for that company’s marketing purposes.

We may use service providers that help us operate our text messaging system. These providers may process information only as necessary to provide communications and related services on our behalf. They are not authorized to use your mobile information or SMS consent for their own marketing or promotional purposes.

Depending on the type of consent you provide, text messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Service updates
  • Technician arrival or scheduling information
  • Quote or estimate follow-up
  • Account or billing notifications
  • Customer service communications
  • Promotional or marketing messages when you have specifically opted in to receive them

Message frequency varies. Message and data rates may apply.

You may opt out of recurring text messages at any time by replying STOP. You may reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing goods or services from Green Earth Exterminators.

We may retain records of SMS consent, opt-in information, and opt-out requests as needed to document and manage your communication preferences.

Phone Numbers Submitted Through Website Forms

When you provide a telephone number through one of our website forms, we may use that number to respond to your request and communicate with you regarding the services you requested.

Providing a phone number does not automatically enroll you in promotional SMS marketing.

Where SMS consent is offered, the website will provide a separate disclosure explaining the types of messages you are agreeing to receive. Marketing SMS consent must be provided separately and voluntarily.

Payment Information

When you make a payment or authorize a payment method to be kept on file, payment information may be processed by our payment processing providers.

Green Earth Exterminators may maintain payment-related records necessary to process authorized transactions, manage customer accounts, and maintain business records.

Payment card information is handled according to the requirements of the payment processors and financial institutions involved in the transaction.

For customers who authorize recurring payments or a card on file, additional terms are provided in our Terms of Use and the applicable service or payment agreement.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site, improve website performance, measure marketing results, and maintain website security.

Cookies are small files stored on your device by your browser.

Depending on the tools used on our website, certain website activity may be processed by companies that provide analytics, advertising, website hosting, security, or similar services.

Where required, visitors may be provided with options for managing non-essential cookies or tracking technologies.

How We May Share Information

We may share personal information when reasonably necessary to operate our business, including with companies that provide services on our behalf, such as:

  • Payment processors
  • Scheduling and customer management systems
  • Website hosting providers
  • Email and communication providers
  • SMS messaging providers
  • IT and security providers
  • Accounting or professional service providers

These providers are permitted to use information only as needed to perform the services they provide to us, subject to their agreements and applicable law.

We may also disclose information when required by law, court order, subpoena, government request, or when reasonably necessary to protect Green Earth Exterminators, our customers, our employees, or others.

Mobile phone numbers, SMS opt-in data, and SMS consent are excluded from sharing with third parties or affiliates for marketing or promotional purposes.

Sale of Personal Information

Green Earth Exterminators does not sell mobile phone numbers or SMS opt-in consent information.

We do not permit third parties to purchase customer SMS consent for their own marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, or electronic storage method can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide services
  • Maintain customer and transaction records
  • Process payments
  • Document customer consent
  • Resolve disputes
  • Enforce agreements
  • Meet tax, accounting, insurance, or legal obligations

Information that is no longer reasonably needed may be deleted or anonymized according to our normal business practices.

Your Communication Choices

You may ask us to update your contact information or communication preferences.

For email marketing communications, you may use the unsubscribe option included in the message when available.

For recurring text messages, reply STOP to opt out.

You may also contact us directly to request changes to your communication preferences.

Children’s Privacy

Our website and services are intended for adults seeking pest control or related services. We do not knowingly collect personal information from children under the age of 13 through the website.

Third-Party Websites

Our website may contain links to websites or services operated by other companies. Green Earth Exterminators is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website, technology, services, or legal requirements.

When changes are made, the updated policy will be posted on this website with a revised “Last Updated” date.

Contact Green Earth Exterminators

If you have questions about this Privacy Policy, your personal information, or our communication practices, please contact:

Green Earth Exterminators Pest Control
14300 Northwest Freeway, Suite B16
Houston, TX 77040

Phone: (281) 978-2238
Email: info@greenearthexterminators.com